Frequently Asked Questions

 


What can I do to make my banking experience quick, convenient and accurate?

  • Have your deposit slips prepared and filled out ahead of time. If you need additional deposit slips let us know and we will be happy to give you some extra that we keep on hand.

  • Have your ID ready in case the teller needs to update information or verify your identity. Your security is our main priority and documentation is often needed to protect our customers.

  • If you have large cash transactions come inside the lobby were we can assist you in a more discreet and accurate way.


What do I need to open a bank account with Firstar Bank?

We require two forms of identification in order to verify your identity to open a new account.  For your primary ID, we need your unexpired state issued ID or Driver’s License.  For your secondary ID, we need your social security card that matches the name on your primary ID.


What is Firstar Bank  routing Number?

If you’re setting up a direct deposit or withdrawal on your account, you will need our Routing number. It is 103102847.


My debit card has been lost or stolen, what do I do?

Click here to see how to shut your card off.


How do I reorder checks?

You can call 1-800-355-8123 or go to ordermychecks.com and reorder your checks as long as there is no change. If there is any change to your information on your checks, please give us a call at 918-967-4665 and we can order your checks with your new information on them.


How do I get enrolled in Online Banking?

Click here to see the steps to enroll in Online Banking.


How do I activate my new debit card?

Click here to see how to activate your card.


Can I get my documents notarized at Firstar Bank?

Absolutely! We have Notary Publics at our branch available at any time Monday through Friday 9:00a.m. to 3:00p.m.